Why are some apps appearing accessible when they shouldn't be?

There are some situations when apps will appear accessible on a kid's device, even when screen time is off limits. Review each scenario below to make sure the right apps are accessible.

What apps will appear accessible, and why?

  1. The Screenable Kid app. This is so that your kid can check their own screen-time usage without it counting against their time limit.
  2. Apps with no time limit in Screenable will always be available and won't count towards kids' screen time usage. This is the intent of this feature, so make sure you've selected the apps you want.
  3. Apps that are Always Allowed in Apple Screen Time will override Screenable's selection and be made always available, similarly not counting towards kids' screen time. To fix this, do the following:
    1. On your (the parent's) phone, open Settings > Family > Choose your kid > Screen Time.
    2. Tap Always Allowed.
    3. Remove each app from the list (since Screenable will manage these).
    4. More generally, please make sure you have set up Screenable to work with Apple Screen Time.
  4. Offloaded apps (i.e. with app icons visible but with a cloud symbol next to their name, indicating they need to be downloaded before used) will appear available as well, but they aren't. If you tap one, it will download and immediately become unavailable.
  5. Apple utilities, like Settings, are always available because Apple believes they are needed for the device to work. These will not count against kids' screen time. However, you can remove them by going to your kid's settings and making selections in Allowed Apple apps (Dumb Phone mode) or Allowed Apple utilities (other modes).
    • This includes: Settings, Clock, Health, Wallet, Files, Find My, Home, Watch, Magnifier, and Compass.
  6. Safari will appear to be available, but it's not. It appears available because Apple treats individual websites as apps – so it's the sites themselves that are limited, rather than the overall Safari app. If you want to remove Safari entirely, find out how to remove browsers.

What does "accessible" mean? How should apps looks?

Apps that are accessible to use will have bright app icons and no other symbol by their app name, like these:

Apps that are available to use

Apps that are blocked and will require some action to override (by parent or kid, depending on your current settings) will have darker app icons and show an hourglass preceding the name, like these:

Apps that are unavailable to use until override

Apps that are offloaded have been temporarily removed by the device's operating system (iOS or iPadOS) to make space for other apps. They need to be re-downloaded before they can be used again. They will appear with a small cloud icon in front of the app name. In this example, Instagram has been offloaded:

Here, Instagram is offloaded

To understand the whole experience on a kid's device, read about what kids will see with Screenable.